Shipping Policy
Shipping Policy
Australian Orders
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $7.99 (Free over $75) |
| Express Shipping | 1–3 business days | $12.99 |
International Orders
| Region | Estimated Delivery | Cost |
|---|---|---|
| New Zealand | 5–10 business days | $14.99 |
| USA & Canada | 7–14 business days | $19.99 |
| UK & Europe | 7–14 business days | $19.99 |
| Rest of World | 10–20 business days | $24.99 |
Order Processing
Orders are processed within 1–2 business days. You'll receive a tracking number by email as soon as your order ships.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can track your order directly through the carrier's website.
Delays
During peak periods (sales, holidays), processing times may be slightly longer. We'll always keep you informed if there's a significant delay.
Lost or Damaged Parcels
If your order arrives damaged or doesn't arrive within the expected timeframe, please contact us at support@avelea.co and we'll make it right.