Frequently Asked Questions

Ordering & Payments

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Afterpay (buy now, pay later).

Can I change or cancel my order?

We process orders quickly, but if you need to make a change, contact us within 1 hour of placing your order at support@avelea.co and we'll do our best to help.

Shipping

How long does delivery take?

Standard shipping: 3-7 business days. Express shipping: 1-3 business days. International orders: 7-14 business days.

Do you offer free shipping?

Yes! Free standard shipping on all Australian orders over $75. Express shipping is always available at a flat rate.

Do you ship internationally?

Yes, we ship worldwide. International shipping rates and times are calculated at checkout.

Returns & Exchanges

What's your return policy?

We offer free returns within 30 days of purchase for items in original condition (unworn, unwashed, tags attached). See our full Returns Policy for details.

How do I exchange for a different size?

Contact us at support@avelea.co with your order number and the size you need. We'll sort it out quickly.

Sizing

How do I know what size to order?

Check our Size Guide for detailed measurements. Our gear is generally true to size. When in doubt, size up for comfort.

What if my item doesn't fit?

No problem — just return it within 30 days and we'll exchange it for the right size, free of charge.

Products

Are your leggings squat-proof?

Yes! All our leggings are tested to be fully opaque from every angle. We wouldn't sell them otherwise.

Is your gear suitable for beginners?

Absolutely — that's exactly who we designed it for. Our gear is built for everyone, at every fitness level.

How do I care for my Avelea Active gear?

Machine wash cold, inside out, on a gentle cycle. Hang to dry. Avoid fabric softener and tumble drying as these can break down the performance fibres.

Still Have a Question?

We're here to help. Email us at support@avelea.co or visit our Contact page and we'll get back to you within 24 hours.